Basic Needs Coordinator @ California State University Stanislaus - Turlock, CA

Job Overview

a month ago

Basic Needs Coordinator

California State University Stanislaus - Turlock, CA

Job no: 513178
Department: Office of the Dean of Students
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time
      Position Summary
      (Classified as: Student Services Professional II)

      Full-time temporary position available on or after June 20, 2022 and ending on or before June 19, 2023 in Basic Needs. Appointment will be made for one year from date of hire with the possibility of reappointment and/or becoming permanent based on budget, department needs, and job performance.

      Under the general supervision of the Care Manager, the CalFresh Coordinator leads the development and implementation of CalFresh outreach programs and activities. The incumbent is responsible for the coordination, daily operations, tracking, and reporting of CalFresh programs in collaboration with on and off campus partners. The incumbent meets with students to help assess the level of support needed and connects them to the resources available on-campus and refer to external resources when appropriate.

      In addition, the incumbent supports the development and implementation of Basic Needs related programs including: Campus Cares, CalFresh, Warrior Food Pantry, Food Distribution, and Emergency Housing. This position is considered essential to the continuity of university operations. The incumbent works primarily on-site with some remote work including occasional evenings.

      Job Duties

      Duties include but are not limited to:
      • CalFresh Program – Plan, coordinate implement and evaluate CalFresh outreach programs and activities.
      • Provide CalFresh resource information to new and continuing students on an individual or group basis.
      • Maintain strong working knowledge of the CalFresh program and operations to inform the campus and the community and respond to student needs.
      • Lead contact for all students regarding CalFresh pre-screenings, applications and renewals utilizing established guidelines, regulations and precedents for both the Turlock and Stockton campuses.
      • Serve as the Project Coordinator for the CalFresh Outreach contract, and prepare and submit the CalFresh Master Log and grant-required reporting.
      • Develop a relationship with the County to provide optimal assistance to students enrolling in the CalFresh program.
      • Create CalFresh presentations, trainings and workshops and adapt to target audience as needed for new student orientation, student organizations/groups, classes, departments, colleges, faculty, staff and the community.
      • Participate in trainings, workshops, and committees to better serve CalFresh applicants.
      • Independently conduct regular outreach and awareness programs on CalFresh for the campus and the community.
      • Develop a food security transition for students transferring to Stanislaus State by providing CalFresh outreach and application assistance to potential students.
      • Provide CalFresh procedural program recommendations and maintain assessment, marketing and outreach and engagement on the Turlock and Stockton Campuses.
      • Assist with coordination of large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days.
      • Provide procedural program recommendations for the MSW internship program and recruit, train and lead interns.
      • Assist with researching and preparing the Center for Healthy Communities CalFresh grant proposal and implementing activities.
      • Assist the Care Manager to provide procedural and budgetary analysis for the Center for Healthy Communities CalFresh grant and maintain records documenting number of CalFresh pre-screenings, applications and outreach activities per grant guidelines.
      • Meet with students to assess the level of crisis and provide campus- based resources and referrals and make any external referrals when needed.
      • Coordinate support services, including referral and liaison with Stanislaus County, Center for Human Services, social services, mental health services, housing agencies, financial support agencies, food services, etc. for students in need.
      • Use own judgement to provide intervention for students with immediate definable needs such as shelter, food, financial, transportation, etc., or refer to Care Manager as needed.
      • Provide support to students in accessing various services and send follow up communications (e.g. emails, phone calls or meetings) with students.
      • Prepare and submit student records regularly and timely in Maxient, EAB and other tracking mechanisms as needed.
      • Coordinate and document follow-up care with students referred to community resources.
      • Create and maintain active databases of various community programs, groups, and mental health clinics that provide housing, financial support, or food services, etc., for students in need.
      • Assist with establishing working linkages with a variety of community agencies providing mental health services, health care, social services.
        • Maintain detailed and current records on the CalFresh program (including statistics, reporting, research and assessment/evaluation).
      • Follow the professional code of conduct at all times.
      • Participate in weekly Student Care meetings. Essential 10.
      • Food Box Distribution Program – Responsible for organizing and operationalizing all aspects of the Food Box Distributions.
      • Coordinate, direct and train staff, students and volunteers on all aspects of food distribution events, including safe food handling processes and procedures.
      • Point of contact for all food distribution events.
      • Responsible for all marketing and outreach about food distribution events: faculty emails, basic needs alerts (text and email), tabling, etc.
      • Prepare and submit student forms accurately and timely to the community partners following USDA and University guidelines.
      • Maintain detailed and current records on the Food Distribution program (including statistics, reporting, research and assessment/evaluation).
      • Implement use of EAB Navigate software system for Food Distribution.
      • Serve as the liaison with community partners in ordering, paying for and planning of food distribution events.
      • Internship Program Co-Lead – Work closely with the Care Coordinator and faculty representative to co-lead all student interns.
      • Serve as a Task Supervisor for interns supporting the Basic Needs department. Meet with students to assess the level of crisis and provide campus- based resources and referrals and make any external referrals when needed.
      • Maintain and develop position descriptions for interns and lead recruiting for 1-20 interns as needed throughout the year. Hire, supervise and coordinate student intern work activities to provide assistance to others in the department.
      • Onboard and train interns to assume responsibility for select projects and ongoing work.
      • Manage intern work schedules, timekeeping and student learning plans.
      • Provide support and guidance to interns to resolve barriers to completing their work. • Oversee the interns’ work to ensure a high level of quality and productivity.
      • Each semester, complete performance evaluations as necessary for interns.
      • Co-facilitate weekly intern meetings.
      • Miscellaneous – Perform other duties as assigned by the Care Manager to ensure the success of Basic Needs on behalf of the university, students, employers and alumni.
      • Coordinate Campus Cares student intake, determine eligibility for emergency funds based on student enrollment status and financial aid status, interview applicants, consult with Care Coordinator, Care Lead and Care Manager, make recommendations to the Campus Cares Review Group on the emergency grant award amount. Recommendations are based off of student application and interview. Incumbent will then award student via appropriate campus department, follow-up with student, and prepare and submit student records/tracking regularly and timely in appropriate software systems. (Cross-trained).
      • Serve on department, division and campus-wide committees as a Basic Needs representative as needed.
      • Ensure up-to-date maintenance of required documentation, web-based resources, reports and student records in accordance with university policies, government regulations and accreditation standards.
      • Support the University, Division and Department's missions and goals. • Contribute to a department and campus climate that fosters collaboration/cooperation and appreciates of diversity.
      • Incorporate health equity, social justice, cultural humility, and diversity concepts and principles into all work.
      • Other duties as assigned.

      Minimum Qualifications

      Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year‑for‑year basis.)

      Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. (A master’s degree in a job‑related field may be substituted for one year of the professional experience.)

      Preferred Qualifications


      • Masters’ degree in Social Work, Counseling, Public Health, Student Affairs, or related field.
      • Experience working with diverse groups of individuals and multicultural university environment and demonstrated sill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds.
      • Prior experience working with or awareness of college students who have experienced financial difficulties/hardships and/or emergency situations.
      • Working knowledge of campus, local community and private health and welfare resources.
      • Ability to carry out a variety of professionally complex assignments without detailed instructions.
      • Ability to efficiently develop, implement, coordinate and evaluate student advising programs.
      • Ability to communicate and work effectively with an ethnically and culturally diverse campus community.
      • Excellent communication both oral and written skills to effectively handle a broad range of interpersonal contacts.
      • Ability to coordinate, organize and demonstrate command of a complex and continual changing array of information, dates, places and people.
      • Strong computer skills with experience with a broad range of Microsoft Office Suite (including Excel, PowerPoint, etc.) in order to prepare a wide variety of corresponded, reports, presentations, etc.

      Knowledge, Skills, Abilities


      • Working knowledge of the practices, procedures and activities of the program to which assigned.
      • General knowledge of the methods and problems of organizational and program management.
      • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
      • Ability to interpret and apply program rules and regulations.
      • Ability to use initiative and resourcefulness in planning work assignments and in implementing long range program improvements.
      • Ability to obtain factual and interpretive information through interviews.
      • Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
      • Ability to advise students individually and in groups on routine matters where required
      • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
      • Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
      • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
      • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.

      Special Conditions

      CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at:
      https://calstate.policystat.com/policy/9779821/latest/
      • Ability to occasionally work evenings and weekend.
      • Ability to travel between Turlock and Stockton Campuses.
      • Ability to lift, move and/or carry up to 50 pounds; push 100 pounds on a cart.

      License or Certifications


      • Valid California Driver's License.

      Salary Range

      Anticipated salary will be $4,304 – $5,164 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Student Services Professional II range: $4,304 - 6,120 per month)

      Compensation & Benefits

      Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to Bargaining Unit: 4 Benefits Summary: CSU Employee Benefit Summary

      How to Apply

      To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.

      Application Deadline

      OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JUNE 6, 2022 (Applications received after the screening date will be considered at the discretion of the university.)

      Criminal Background Clearance Notice

      Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

      Additional Information

      Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.


      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.


      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


      The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE


Advertised: May 21, 2022 (9:30 PM) Pacific Daylight Time
Applications close:

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