UX Designer, AI/ML for Amazon Kendra (AWS) @ Amazon Dev Center U.S., Inc. - Santa Clara, CA

Job Overview

14 days ago

UX Designer, AI/ML for Amazon Kendra (AWS)

Amazon Dev Center U.S., Inc. - Santa Clara, CA

  • 3+ years of industry experience as a user experience designer, interaction designer, information architect, or similar design-related role.
  • An online portfolio demonstrating samples of design deliverables (personas, journey maps, wireframes, and prototypes) is required to apply for this role.
Job summary
Amazon Web Services (AWS) is seeking a talented and passionate principal user experience designer to join our growing design and research studio. If machine learning and working with the most cutting edge technology intrigues you, please continue reading.

In this role, you will work on Amazon Kendra, an intelligent search service powered by machine learning. Kendra reimagines enterprise search for websites and applications, so employees and customers can easily find the content they are looking for even when it’s scattered across multiple locations and content repositories within an organization.

As a UX Designer, you will:
  • Contribute to the design of useful, usable, and desirable products in a team environment.
  • Understand customers and their needs through market analysis, customer research, and feedback.
  • Use business requirements to assist in developing use cases and high-level requirements.
  • Design the architecture, interface, and interaction flow of services and experiences.
  • Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.
  • Facilitate the design process, present and iterate design solutions.
  • Chart a course for yourself in ambiguous situations. Mentor and assist junior designers and interns.
Throughout the strategy, design, and development lifecycle, you will work collaboratively with a strong design team, engineers, product managers, data science, and executives.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth
We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.

Work/Life Balance
It’s not about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

  • Strong verbal communication and presentation skills.
  • Fluency in best practices for information architecture and design, as well as strong knowledge of usability principles and techniques.
  • Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps..
  • Experience owning large-scale projects, communicating timelines, and executing independently.
  • Experience designing and prototyping with tools such as Sketch, InVision, Photoshop, Illustrator, or similar.
  • Ability to prototype in HTML, JavaScript, and CSS.
  • Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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