At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

What you get to do in this role:

• Build high-quality, clean, scalable, and reusable applications/solutions in the realm of Digital Customer Experience(dCX)

• Work with the dCX product owners to understand requirements and own your code from design, implementation, and test automation - targeted towards delivery of high-quality products to our customers

• • Implement software that is simple to use, to allow customers to adopt and configure the functionality to meet their specific needs

• Contribute to the design and implementation of new dCX products and features while also enhancing the existing product suite

• Be a mentor for colleagues and help promote knowledge-sharing

To be successful in this role you have:

• 10+ years of experience with Java or a similar OO language

• 7+ years of ServiceNow Full Stack Development (expertise in end-end application development, maintenance, & deployment covering all platform and UI/UX aspects)

• Expertise in Service Portal framework, development of multiple portal applications including pages and widgets

• In-depth understanding of Webservices, REST, GraphQL APIs

• Experience with any of the modern UI frameworks like Angular, React or Vue

• Passion for JavaScript and the Web as a platform, reusability, and componentization

• Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations

• Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization.

• Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks, or service–oriented architecture

• Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner

• Experience in end-end Custom Application development on ServiceNow platform is an added advantage

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.