Staff Backend Software Engineer - Cloud Monitoring @ ServiceNow - Santa Clara, CA

Job Overview

13 days ago

Staff Backend Software Engineer - Cloud Monitoring

ServiceNow - Santa Clara, CA

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

As a Sr. Backend Software Engineer you will be a member of our Global Cloud Services organization. In this challenging role, you will have the opportunity to build next-generation customer-facing cloud monitoring tools. You will also work cross-functionally with multiple teams on the design, architecture and implementation of our monitoring platform that enables self-service monitoring for our customers.



The ideal candidate should have a strong background in software development, systems architecture and engineering, understanding of the components of software infrastructure, including hardware platforms, OS, virtualization, application, databases, web and application servers. Prior experience in software development/engineering, release management/devops and managing large-scale server infrastructure distributed is highly desirable.

What you get to do in this role:

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have

  • 8+ years of strong programming experience using Java/Python languages.
  • Strong hands-on experience with Operating systems (Linux preferably) using multi-processes, IPC mechanisms, multi-threading, filesystems, etc.
  • Capable of delivering on multiple competing priorities with little supervision.
  • Excellent verbal and written communication skills.
  • Experience with building distributed systems with HA capabilities.
  • Experience with message bus such as RabbitMQ, Kafka is a big plus
  • Experience with scripting languages such as Javascript/Python/Ruby in a UNIX environment.
  • Experience with open-sourced time-series databases like InfluxDB, Prometheus and visualization software like Grafana is a plus


JB0022525

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

Similar Jobs

Senior Staff Engineer (Cloud)

Hewlett Packard Enterprise

San Jose, CA

Experience developing API’s and backend modules. Provides guidance and mentoring to less- experienced staff members to set an example of software applications…

Senior Compliance Manager

Visa

Foster City, CA

The ability to prioritize critical tasks and coordinate with staff to accomplish them under duress. Hands on validation/testing( frontend and backend/api) for…

Software Engineering Manager (Hybrid Apps)

Palo Alto Networks

Santa Clara, CA

Building rich full-stack applications using React or Angular for the front end and Node, Flask, Django, or Springboot for the backend.

Senior Staff Software Engineer

Telenav

Santa Clara, CA

Provide powerful and robust cloud backend support for Telenav embedded Nav SDK, work cross-team for delivering and maintaining cloud components for company…

Staff Software Engineer (Experience Team)

Anyscale

San Francisco, CA

At least 6 years of full stack, backend, or frontend. Develop high quality backend business logic or delightful UIs that empower software developers and…

Showroom Manager

Bob's Discount Furniture

Lodi, CA

The Showroom Manager will complete annual reviews in a timely manner and continually assesses the performance of associates and support staff working to promote…

Staff Software Engineer - AR/VR Backend

Walmart

Sunnyvale, CA

Leads and directs in large-scale, complex, cross-functional projects by reviewing project requirements, translating requirements into technical solutions.

Senior Software Engineer, Risk Tools

Square

San Francisco, CA

Split your time between working on the frontend of our seller risk tools and our backend APIs and services.

Staff Modeling Engineer, Power Systems

Span.IO

San Francisco, CA

Collaborate with the software backend team to evaluate compute technologies and services for improving the accuracy, security, and computational time of power…

Lead Frontend Engineer

Sense Talent Labs, Inc.

San Francisco, CA

Participate in interviews and hiring as we staff up our team. Experience developing websites consuming various APIs from a microservice backend system.

Senior Software Engineer, Design Applications Web/JS

Shaper Tools

San Francisco, CA

Experience developing and implementing APIs and backend services. Access to a full woodshop at our San Francisco HQ, with support from experienced staff to help…

Principal Data Platform Software Engineer

ServiceNow

Santa Clara, CA

As a Staff Engineer on the Cloud Platform DB engineering team, you will be a key member of a new team that will be responsible for troubleshooting and evolving…

Data Engineer

Castlight Health

San Francisco, CA

Minimum of 3 years of experience developing backend data sources for the reporting and analytics platform. Database architecture, administration and development…

Senior IS Programmer Analyst, Web Developer & Designer - Police (1063)

City and County of San Francisco

San Francisco, CA

Candidates must have strong skills in frontend and backend web development and be ready to collaborate with the website contractors, internal stakeholders and…

Research Staff Member - Hybrid Cloud Storage

IBM

San Jose, CA

We look for entrepreneurial candidates interested in conducting the full industrial research and development cycle - from ideation and establishing viable…

Staff Software Engineer (Xpanse), Feature Team

Palo Alto Networks

Santa Clara, CA

Experience with and opinions about API design and distributed backend systems. You will build backend systems, select technology stacks, collaborate with other…

Director of Revenue Cycle

NORCAL Ambulance

Livermore, CA

Transparent KPI’s for staff. Ensure all staff are compliant with industry regulations. Staff if write-of requests are not in compliance with policy requirements…

Senior Software Engineer/ Staff Software Engineer

Inscripta Inc

Pleasanton, CA

Developing software which can send data from instruments to server-based backend system for storage, queueing and retrieval. Salary will be based on experience.

Senior Java Backend Software Developer Network Data Analytics - Opportunity for Working Remotely Palo Alto, CA

VMware

Palo Alto, CA

Collaborate effectively with other staff to solve complex problems. You will design and develop features to collect metrics from various sources like wireless…

Creative Software Engineer, Marketing Creative

Square

San Francisco, CA

Backend development – Familiarity of Ruby, Java, or other backend languages. So we expanded into software and started building integrated, omnichannel solutions…

Senior Java Backend Software Developer Network Data Analytics - Opportunity for Working Remotely San Francisco, CA

VMware

San Francisco, CA

Collaborate effectively with other staff to solve complex problems. You will design and develop features to collect metrics from various sources like wireless…

Senior Director of Product

2K

Novato, CA

This role will drive building the backend and business systems to help facilitate faster, better, and more unified development across the Worldwide network of…

Staff Product Engineer (Xpanse), Feature Team

Palo Alto Networks

Santa Clara, CA

Experience with and opinions about API design and distributed backend systems. You will build backend systems, select technology stacks, collaborate with other…

Staff Software Engineer - Full Stack - Big Data

ServiceNow

Santa Clara, CA

Familiarity with backend Restful API development, preferable in Java. You will also build real-time analytic tools and reporting capabilities for various…

Ad