AEM Technical Consultant @ Adobe - San Jose, CA

Job Overview

7 days ago

AEM Technical Consultant

Adobe - San Jose, CA

locations
San Jose
Remote New York
Remote California
Remote Georgia
time type
Full time
posted on
Posted 5 Days Ago
job requisition id
R128529
Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position Summary
This is an exciting opportunity to be part of a growing team that provides consulting services for Adobe Experience Manager (AEM) products and solutions. AEM helps customers organize and manage the delivery of creative assets and other content across digital marketing channels, including web, mobile, email, social media, and video. The AEM consulting team is responsible for providing expert skills in the implementation of the Adobe AEM solution offering as well as integrating complementary Adobe enterprise solutions and interfacing with clients' existing IT infrastructure.

Adobe Consulting engagements involve full life-cycle project delivery, in-depth product, and technical consulting, and mentoring and knowledge transfer customers. As a Technical Architect, you will deliver high quality consulting services to our growing client base. This includes facilitation of technical requirements gathering, performing solution and application design, and development, testing and installation of Adobe software as required by the project.

The Technical Architect should have proven experience delivering complex solutions to customers and be able to work both as an individual and provide technical and team leadership within a larger project team, in partnership with a Project Manager. The Technical Architect also evangelizes the value of Adobe’s vast array of technologies and provides support to the Sales and Pre-Sales team in estimating and defining consulting engagements.

Responsibilities:
  • Be a recognized expert (by clients, partners and colleagues) in AEM software-based solutions & technologies.
  • Deliver effective consulting services and lead ambassadorship in our client relationships.
  • Provide technical leadership in complex AEM-centric digital marketing solutions. Lead solution architecture design, guide and mentor teams to develop high quality solutions
  • Be a sought-out partner by Sales. Support consulting representation in complex solution selling, collaborating with Sales to define initial architectural approaches and identify potential challenges and associated solutions.
  • Contribute to the continuous improvement of delivery methodology and planning guidance. Partner with and enable Sales to develop accurate scoping and cost estimates Mentor and guide others on the team, from new hire on-boarding to complex implementation issues.
  • Lead the team in identifying, capturing, and distributing knowledge and best practices with clients, partners and colleagues via direct interaction and Adobe communities.
  • Diagnose the client's technical environment and how they use Adobe technology in order to provide the best, focused advice, and ensuring this information gets stored in Adobe’s client data center.
  • Efficiently multi-task, working across multiple client engagements at the same time as well as key internal initiatives.
  • Play a key role as a change agent in pursuit of constant tuning and improvement of our team.
  • Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with the client.
  • Proactively maintain the highest level of technical expertise by staying current on Adobe technologies through internally and externally available learning opportunities as well as self-study.

Requirements:
  • 5-10 years’ experience in the Web and/or ECMS technologies
  • 5-10 years’ experience in the Web and/or ECMS technologies
  • 3+ years of direct client consulting experience
  • Excellent verbal and written communication skills as well as customer relationship building skills.
  • Articulate technical solutions and how they can solve client business problems to both technical and non-technical audiences.
  • Adapt to and work effectively with a variety of clients and in challenging situations, employing strong facilitation skills and establishing credibility and trust quickly.
  • Work effectively with sales teams and understand the dynamics of the sales process.
  • Conceptually understand business requirements and translate them into architecture, design and development activities for our most complex and large Web based solutions.
  • Desire to help build and strengthen a team-oriented environment and to mentor and guide others in areas of your expertise both formally, as part of engagements, and informally.
  • Provide guidance and leadership in estimating and other delivery process activities and implement engagements following the Agile methodology including SCRUM.
  • Knowledge in the Sling or OSGi frameworks, JCR API, RESTful principles or ExtJS framework, Dispatcher or CDNs a plus.
  • Proficiency of Object-Oriented Programming Methodology & Practice, ideally with designing and programming of applications using Object Oriented Programming Methodology applying Java language constructs.
  • Optimizing web solutions and architecting to accommodate performance requirements.
  • Debugging and appropriate debugging tools usage skills in general TCP/IP networking, UNIX Operating system, HTTP protocol and request processing, SMTP, etc.
  • Exposure to the latest AEM Cloud Service is a plus.
  • Mastery in at least one of the current SQL dialects.
  • Knowledge of HTML, DHTML, JS, CSS, etc.
  • Proficiency in XML and related technologies, e.g. definition and interpretation of DTDs, supporting architectures etc., preferably also including XSLT, extended DTD know how, XML dialects such as SOAP, WML, ICE, etc.
  • Administration and debugging of Web servers, e.g. Apache.
  • Position may require up to 30% travel

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