Staff/Lead/Senior - Software Engineer/ Cloud Infra - Slack @ Salesforce - San Francisco, CA

Job Overview

3 days ago

Staff/Lead/Senior - Software Engineer/ Cloud Infra - Slack

Salesforce - San Francisco, CA

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Slack enables people around the world to communicate and collaborate together, from the world’s largest public companies to the smallest of startups. We take performance and reliability very seriously. A taste of our scale:

  • During the week, our users spend over a billion minutes a day active in our product.

  • At peak usage, a million messages a minute passed through Slack.

  • Every day we see over 15 million simultaneously connected users

  • For millions of people, Slack is their primary communication tool for work and more and they expect it to be exceptionally reliable and fast year-round.

About the Team

The Cloud Engineering team is composed of Cloud Engineers, Financial Analysts and AWS Subject Matter Experts, working to make Slack more performant, available & cost-efficient each day. We are constantly perfecting and improving our AWS stance in order to make Slack performant and available to each and every one of our millions of daily active users. We take on unique scaling problems for a global customer base and write software to provide maximum visibility into our cloud infrastructure. We advise teams within Slack on how to maximize their value from the cloud and ultimately aim to build a culture where all our engineers are cost-conscious and building a business scalable for the long term. We get excited about making Slack scaling, highly available and resilient whilst ensuring we use the right technology stack.

Slack has a positive, diverse, and supportive culture —we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, read on ahead!

What you will be doing

  • Leading software projects, from start to finish, where the scope is mostly understood

  • Design and develop a new platform to provide our engineering teams a foundation to work and innovate

  • Develop and code cutting edge solutions to deliver the best possible platform leveraging containerization, virtualization and AWS services

  • Writing, enhancing and extending Terraform modules

  • Implementation of a home-grown system to deploy, maintain and scale applications for service owners

  • Where needed, embed into our development teams, to help educate and improve their service performance/efficiency with an aim to reduce cloud costs

  • Proactively build great relationships with service owners with ideas

  • Educate others and provide ideas/tips on how to improve our overall platform efficiency and performance

  • Be responsible for saving millions of dollars every year and keeping our cloud costs under control

What you should have

  • Curiosity about how clouds work and love to share that knowledge with others

  • The ability to analyze and optimize reliability in high-traffic internet applications

  • A mentoring mindset and love to model standard methodologies for unit tests, code review, design documentation, debugging, and troubleshooting. You've been developing and operating web sites professionally and can point to things you’ve worked on

  • Hands-on experience with AWS. You have a broad knowledge of many services and a deep knowledge of a few of these services

  • You have deployed applications to the cloud and have used Terraform/Cloudformation to ensure software is deployed as code


  • 5+ years professional experience in cloud engineering, working in a team environment

  • You possess strong computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval

  • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience

  • Experience with functional or imperative programming languages - e.g., PHP, Python or Go (used without frameworks)

  • Extensive Terraform experience

  • Experience working with large scale AWS environments

Bonus Points:

  • A domain expert within the AWS ecosystem (S3 / IAM / EC2)

  • AWS professional certification(s)

  • Prior experience with or knowledge of large scale, high volume systems

  • Prior experience reducing cloud costs at scale

    Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    Come join us!

    Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment.

    Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

    For Colorado-based roles: Minimum annual salary of $104,600. You may also be offered a bonus, restricted stock units, and benefits.


If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Similar Jobs

LABORER (Laborer)

University of California, Davis

Davis, CA

Work in areas where paper dust, lead paint, hazardous and asbestos materials could be present Stand for long periods of time.

Chief of Staff - Security Engineering and Operations


San Francisco, CA

They will lead through influence and have a sound understanding and exposure to a variety of business areas. Hold account teams responsible for post engagement.

Director of Site Development


Fremont, CA

Recruit, on-board, and mentor internal staff and ensure robust learning and career development. Grow and lead a global team of site selection, real estate, and…

Full Stack Engineer, Warehouse Transportation Team

Stitch Fix

San Francisco, CA

Partners closely with product management and operations staff. This link leads to the machine readable files that are made available in response to the federal…

Clinical Pharmacist Full Time Rotating

Stanford Health Care ValleyCare

Pleasanton, CA

Periodically review and update clinical decision support tools to alert staff to high-risk situations and educate staff as needed.

Admissions Specialist - MED: Student Affairs- Sacramento Campus

University of California, Davis

Davis, CA

Strong leadership and decision-making skills to evaluate program/student needs, problem-solve, lead meetings/committees, and train other staff.

Head Of Automation

Avellino Lab USA Inc

Menlo Park, CA

Expand software-driven technology to ease the repetitive burden on lab staff and derisk patient sample handling. Pre-sales to production qualification.

Production Lead

Pick N Pull Auto Dismantlers

Rocklin, CA

Monitor and evaluate job performance; train and develop production staff. Communicate and implement policies and procedures; leads by example for the rest of…

Sales Department Lead


San Lorenzo, CA

Train, motivate, and develop staff to execute company standards. 3 years of experience in retail, restaurant or customer service environment with lead…

Assistant Plant Manager

C&H Sugar Company, Inc.

Crockett, CA

Provides adequate support, training and development of plant staff. Ensures that entire staff has the safety, customer, and quality as the overall focus.

Account Executive - Logistic Warehouse

G3 Enterprises

Modesto, CA

Coordinates projects and leads meetings. Communicates with customers, carriers, and internal staff in a timely, effective & professional.

Plant Manager - Avon

Elessent Clean Technologies.

Martinez, CA

Manage and motivate a plant staff that includes operators, maintenance, safety, logistics, quality and hourly workers. Ensuring a safe and efficient workplace.

Transportation Manager - Union City, CA

Shaw Industries Group, Inc.

Union City, CA

Requirements: Four year degree and 1+ years of supervisor/lead experience; or High School Diploma/GED and 2+ years of supervisor/lead experience.

Process Development Scientist 1

Personalis, Inc

Menlo Park, CA

Additional responsibilities include mentoring junior staff, user training, troubleshooting, optimizing the workflows, and on-going support for the end-users.


Chartwells Higher Education

San Jose, CA

Creates an enjoyable dining experience for customers, staff and visitors. Help select and orient employees; oversees staff training in areas of responsibility.

Animal Care Attendant

Yolo County, CA

Woodland, CA

Communicate effectively with staff and public with tact and courtesy under sometimes-stressful conditions. Under close supervision, the Animal Care Attendant is…

Sales Lead

Pick N Pull Auto Dismantlers

Salinas, CA

Assist management to train and develop sales staff. Assist with the ongoing training of new and certified sales staff. Must work safely at all times.

Elite Starter Material Manager


Gilroy, CA

Ability to translate technical information and train staff to implement diligently. Establish, lead and manage our local Starter Material team to deliver stong…

Program Records Coordinator and Reception - Entry Level


Rancho Cordova, CA

Review clinical documentation prepared by program staff to ensure that timecard and clinical documentation coincide. Ensure accuracy of all data.

Sales Lead

Pick N Pull Auto Dismantlers

Stockton, CA

Assist management to train and develop sales staff. Assist with the ongoing training of new and certified sales staff. Must work safely at all times.

Program Records Coordinator and Reception - Entry Level


Sacramento, CA

Review clinical documentation prepared by program staff to ensure that timecard and clinical documentation coincide. Ensure accuracy of all data.

Nurse Medical Management Sr. - myNEXUS - Post Acute Care

Elevance Health

Palo Alto, CA

Responsible to serves as team lead for nursing staff who collaborate with healthcare providers and members to promote quality member outcomes, to optimize…

Certified Nursing Assistant


Elk Grove, CA

Ability to effectively communicate with staff, residents, and families. In a variety of locations and community-based settings, we offer a range of programs,…

W87-1 Systems Engineer - Mechanical (Experienced)

Sandia National Laboratories

Livermore, CA

The team comprises advanced-degree technical staff with backgrounds in electrical, mechanical, and systems engineering. Present at technical design reviews.