Payments Fraud Analytics Manager @ eBay Inc. - San Francisco, CA

Job Overview

11 days ago

Payments Fraud Analytics Manager

eBay Inc. - San Francisco, CA

Job Description

At eBay, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In eBay Payments, you will be an integral member of a growing organization that inspires passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. If you are looking for a special place to take your Payments career to the next level, we want to talk with you.

Risk Management is at the core of Payments done well! We are hiring curious, driven, and courageous experts to transform our business unit to enable eBay's next generation Payments strategy. Our focus is to ensure the integrity of our marketplace for buyers and sellers who transact with us every single day. The scope of our charter includes Risk Management Strategy, Policy, Decision Management and Policy Operations.

We are currently looking for a hardworking and self-motivated individual to join the team. The successful candidate will work in a dynamic, agile unit that will be responsible for post transaction disputes and chargebacks as part of the Buyer Risk team. You will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a collaborative working style. You will possess strong intellectual curiosity, and a passion for achieving practical business impact.

Skills in problem definition, rigorous analysis, and recommendation development will also be essential. You will have extraordinary interpersonal skills, initiative and integrity as well as a passion for investigation and troubleshooting.

Responsibilities

  • Develop Risk policies / strategies for Buyer Risk Domain to understand and mitigate fraud on the platform

  • Understand impact of risk policy on eBay's ecosystem (trade-off between loss mitigation and good user experience)

  • Responsible for monitoring performance of portfolio and individual policies implemented

  • Establish effective cross-functional relationships with Payments, Product, Engineering, Decision Science and Analytics teams to build and operationalize robust risk solutions to address emerging business issues.

Qualifications

  • 5+ years of experience in risk management and/or payments in marketplaces or retail environments

  • Experience with SQL, SAS, Python, R, Unix, Hadoop, Strategy Tools (Knowledge Seeker or similar) and Experimentation

  • Deep understanding of risk management in multiple areas: Fraud Risk (account take over, stolen financials), Credit Risk (Bank Payments), abuse, collusion risk, etc.

  • High emotional intelligence, a can-do mentality and a creative approach to problem solving

  • Strong organizational skills and excellent follow-through

  • Ability and willingness to travel as needed

Benefits:

Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Benefits are an essential part of your total compensation for the work you do every day.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work..

To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

Similar Jobs

Business Consulting - Sr Consultant

FICO

San Jose, CA

This position collaborates with direct and indirect internal partners, as well as external partners to conceive, develop, and launch and service projects and…

Sr. Security Architect

Pilot.com

San Francisco, CA

The fraudsters often request recipients to provide sensitive personal or financial information (SSN, bank account, etc.) and/or to make payments.

Territory Sales Manager

Cornerstone Building Brands

San Francisco, CA

Cornerstone Building Brands is looking for a Territory Sales Manager in the Sacramento/San Francisco Bay area. Develops and grows established accounts.

Senior Software Engineer (Backend and Big Data)

Sift

San Francisco, CA

Hundreds of disruptive, forward-thinking companies like Airbnb, Zillow, and Twitter trust Sift to deliver outstanding customer experience while preventing fraud…

Territory Sales Manager

Cornerstone Building Brands

Sacramento, CA

Cornerstone Building Brands is looking for a Territory Sales Manager in the Sacramento/San Francisco Bay area. Develops and grows established accounts.

Project Manager I

Cornerstone Building Brands

Sacramento, CA

This is a hybrid position with flexibility to combine onsite and home-office working hours. This position will require travel to other sites on occasion (up to…

Bilingual Human Resources Generalist

Cornerstone Building Brands

Sacramento, CA

This role will provide HR leadership in the following areas: performance management, employee relations, talent acquisition, compensation, engagement,…

SAR Investigations Specialist

Cash App

San Francisco, CA

The Suspicious Activity Reporting team at Square actively monitors for potential money laundering, fraud, and other suspicious activity across Cash App.

Senior Auditor

San Jose Police Department

San Jose, CA

Please describe your experience performing financial or fraud investigations other than audit assignments, please describe your experience including where you…

Brand Designer

Pilot.com

San Francisco, CA

The fraudsters often request recipients to provide sensitive personal or financial information (SSN, bank account, etc.) and/or to make payments.

Sr. Customer Success Manager

Pilot.com

San Francisco, CA

The fraudsters often request recipients to provide sensitive personal or financial information (SSN, bank account, etc.) and/or to make payments.

Program Manager, Risk & Payments Launch Management

Facebook App

Sunnyvale, CA

Experience & expertise working with payments, including payment processing, payments risk/fraud operations, customer support.

Senior Software Engineer, Risk Tools

Square

San Francisco, CA

We build seamless and intuitive solutions for our sellers, leveraging Square’s systems, machine learning models, and industry expertise to detect and respond to…

Business Development Executive

Verisk Financial

Burlingame, CA

LCI has an in-depth knowledge of bankruptcy, credit, fraud, payment transaction data, data processing and reporting. Renewing and upselling to existing clients.

Sr. Product Operations Manager, Risk Products

Marqeta

Oakland, CA

Work with Product & Engineering to analyze API metrics and payments data to provide recommendations on product enhancements and process improvements.

Senior Billings & Collections

LegalZoom

San Mateo, CA

Manage relationships with key partners in the payments value chain, including the company’s payment vendors. 3+ years of e-commerce/payment industry experience.

Senior UX Researcher

Pilot.com

San Francisco, CA

The fraudsters often request recipients to provide sensitive personal or financial information (SSN, bank account, etc.) and/or to make payments.

Lead Merchant Service Product Sales Consultant

WELLS FARGO BANK

Concord, CA

Thorough understanding of payments ecosystem. Merchant acquiring, enterprise level payment gateway and applicable integrations, APIs, ACH/eCheck clearing,…

UX Designer III- #10737

Fanatics Inc.

San Mateo, CA

As the global leader in licensed sports merchandise, we challenge ourselves by improving our new fully responsive NodeJS cloud commerce platform, Elasticsearch…

2nd Shift Distribution Supervisor

Cornerstone Building Brands

Vacaville, CA

Simonton Windows, a division of Cornerstone Building Brands, is seeking an experienced Distribution Supervisor to lead the warehouse inventory and logistics at…

Senior Financial Planning and Analysis Analyst

Cornerstone Building Brands

Sacramento, CA

The Senior Financial Analyst position reports directly to the Region Controller and partners with other financial team members to ensure the integrity of…

Sr. Brand Designer

Pilot.com

San Francisco, CA

The fraudsters often request recipients to provide sensitive personal or financial information (SSN, bank account, etc.) and/or to make payments.

Universal Clerk

Kroger

Salinas, CA

Operate register, handle money, process coupons, tender payment and bag groceries for customers. Report all safety risks or issues, customer or employee…

Senior Software Engineer (Remote)

MineralTree

Redwood City, CA

MineralTree provides modern, secure, easy-to-use Accounts Payable (AP) and payment automation solutions to organizations that have a painful number of invoices…

Ad