Senior Production Engineer, Inventory Planning @ Sephora - San Francisco, CA

Job Overview

12 days ago

Senior Production Engineer, Inventory Planning

Sephora - San Francisco, CA

Job ID: 214124
Location Name: CA-San Francisco Centre (1202)
Address: 865 Market St, Sp 237, Remote, CA 94103, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Information Technology
Is This Position Eligible for Remote? : Yes

Your role at Sephora...
As a Senior Production Engineer - Inventory Planning, you will interface directly with different business partners in Supply Chain, Inventory Planning domain to help with problem resolution. In this role, you will analyze the issue, identify root cause, provide resolution to the issue by providing at times with quick fixes or coordinating with the business or engineering team on corrective action. You will be instrumental in adoption of the next generation of our Supply Chain solutions by continuing the post implementation support.

Your responsibilities include:

  • Provide 3rd level post implementation support to business users with a strong client service.
  • Ability to diagnose, fix and enhance home grown Web applications and also package software.
  • Communicate effectively with business and engineering partners, paying attention to their concerns and providing clear, regular updates for ongoing requests.
  • Assist Users to address their concerns promptly and maintain a helpful attitude.
  • Providing quick fix or resolution steps to restore service and then follow up with complete resolution
  • Configure system settings and option; Code fixes as required; Recovery of corrupted data.
  • Prepare Technical Documentation of all issues including their observations, diagnoses and action steps
  • High aptitude for interpreting technical documentation as well as authoring or updating documents including help desk run books.
  • Demonstrate the ability to self-manage multiple issues and dynamic priorities.
  • Demonstrate leadership skills by mentoring more support engineers or contractors and leading meetings.
  • Develop strong partnership with multiple business teams and leaders, gaining understanding of key goals and impacts. Teams include Supply Chain Inventory Planning, Logistics, Retail Operations and Finance.
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We would love to hear from you if...

  • BS in Information Systems and / or equivalent experience
  • 5+ years of related experience as a Business Analyst or Production Engineer or Engineer, having contributed to multiple software projects throughout the entire development cycle.
  • Excellent knowledge of both front-end and back-end programming languages (Angular, REACT, HTML, CSS, JavaScript, Java, Python, REST APIs, Spring Boot)
  • Domain expertise in Supply Chain Inventory Planning, Merchandising is required
  • Excellent problem-solving and strong Analytical skills to devise solutions to complex problems.
  • Knowledge of Demand Forecasting, Replenishment, Allocation, Inventory Planning systems desired.
  • Experience with any of Blue Yonder SCPO, O9 MFP, SAP Inventory Management system is a plus
  • Strong attention to detail; superior follow-up skills and be result oriented with effective oral / written communications ability.
  • Excellent communication skills
  • Experience in supporting multiple domains
  • Familiarity with Integration solutions using KAFKA/Web Methods.
  • Excellent SQL knowledge any top tier database systems is required – Oracle, Postgres, COSMOS, MySQL
  • Experience with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
  • Be a life-long learner with a high just in time learning capability.
  • Ability to work independently and prioritize to achieve objectives.



SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

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