Operations Analyst II @ Walmart - San Bruno, CA

Job Overview

7 days ago

Operations Analyst II

Walmart - San Bruno, CA

Position Summary...

What you'll do...

JoyRun is a food delivery app recently acquired by Walmart! JoyRun rewards your community for ordering from local restaurants they love.

The Role:

With the support of one of the largest companies in the world, we are looking for a tenacious self-starter who is interested in becoming a part of growing a proven product on a national scale. JoyRun is looking for a Market Operations Manager (MOM) to help with the critical task of managing all aspects of our market operations. Whether it is ensuring our customers have the best experience on the platform to executing incentive programs for our driver network, your goal is to make the system work smoothly.

Duties and Responsibilities:
  • Respond to Customer Success escalations and issues that may arise throughout the day.
  • Managing the Spark Driver Community with special programming, constant communication, and community building.
  • Building and executing Driver incentives programs to ensure a healthy marketplace experience.
  • Executing various marketing initiatives in coordination with Head of Growth.
  • Troubleshooting technical issues that may arise with Customers and Drivers.

Requirements and Qualifications
  • Organized, diligent, and detail oriented
  • Ability to maintain professional demeanor (including dress and tone)
  • Tenacious End-to-End Thinker
  • Ownership mindset.
  • Clear and effective communication
  • Generalized experience with apps and smartphones..

This role will require roughly 35 hours a week availability and willingness to travel.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Technology, Communications, or related field OR 2 years' experience in eCommerce, retail operations, or related field.
2 years' experience in SQL, Python, or Looker
Advanced Excel Skills

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Availability management processes, Change management processes, Information Technology Infrastructure Library (ITIL), Problem and incident management processes, Remedy for change management, problem and incident management, and availability management

Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Similar Jobs

Project Management Analyst

PG&E Corporation

San Ramon, CA

Job Category : Business Operations / Strategy. Information Systems Technology Services is a unified organization comprised of various departments which…

Legal Operations Analyst


San Francisco, CA

What you'll be doing Process large volumes of copyright and trademark takedown requests and counter-notifications Track all content removed pursuant valid…

Asset Management Analyst


San Francisco, CA

Management and Business Support, Operations. Provide analytical and asset management support on a portfolio of approximately 10 to 14 multi-family properties.

Network Analyst Expert (Network Analyst - Expert) - Information Technology Services

San Francisco State University

San Francisco, CA

Demonstrated success in delivering technology projects from idea through to operations. Participate in weekly meetings with network analysts to ensure the…

Practice Analyst

University of California San Francisco

San Francisco, CA

Operations, which involves the administrative services and operations for the Heart and Vascular Center. Operations, fiscal management, program planning and /…

Slack Sr Analyst, Sales Operations (Systems/Processes/Tools)


San Francisco, CA

Sales operations experience with focus on partnering Systems teams. Slack is looking for an analytical, detail-oriented, and creative analyst to join the Sales…

Data Analyst, GTM

Lyra Health

Burlingame, CA

Be a key growth stakeholder for cross-functional business partners including business operations, product, finance, and clinical operations.

Business Analyst


San Ramon, CA

Our Business Analysts are responsible for research, data analysis, budgeting, forecasting, and reporting in support of business decision making, business…

Sr. Payroll Business Systems Analyst


San Francisco, CA

Our Finance team plays a critical role in ensuring accurate financial reporting, optimal financial management, and efficient operations across DocuSign.

Business Operations Analyst Associate/Project Coordinator

Kaiser Permanente

Pleasanton, CA

Internal organizational position which gathers information on the operations of a business unit. Develops and implements reports and metrics based on the…

Service Operations Business Analyst, Salesforce


San Francisco, CA

The Servicing Technology team focuses on Designing, Developing, Implementing, and Maintaining our Case Management System (CMS).

Stock Analyst


Mountain View, CA

The Stock Analyst will play a substantial roll in the day to day operations of Intuit’s diverse equity programs. 2-3 years stock administration experience.

Slack Sr Analyst, Sales Operations (Systems/Processes/Tools)


San Francisco, CA

Sales operations experience with focus on partnering Systems teams. Slack is looking for an analytical, detail-oriented, and creative analyst to join the Sales…

Senior Financial Analyst, Corporate FP&A


Mountain View, CA

The Corporate Financial Planning and Analysis (FP&A) team at Intuit is responsible for company-wide financial planning, forecasting, reporting and analysis.

Sr. Analyst, Investor Operations


San Francisco, CA

Collaborate with the investor sales team to develop best-in-class investor experience and document investor operations procedures.

Senior Sales Operations Analyst


Redwood City, CA

Experience in sales operations, business operations, management consulting or sales finance , preferably in a SaaS or B2B, high-tech, fast-paced environment.


City of El Cerrito

El Cerrito, CA

The Management Analyst III position will also work on City policy initiatives and special projects in the City Manager’s office, supporting the City’s emergency…

Senior Analyst, Global Client Strategy & Operations


San Francisco, CA

The successful candidate will be an intellectually curious strategic thinker, ideally with a background in management consulting, business operations, and…

Senior Supply Chain Analyst, Operations- Abbott Diabetes Care

Abbott Laboratories

Alameda, CA

The Sr. Analyst, Supply Chain is responsible for ensuring Third-Party Manufacturers (TPMs) are producing the appropriate mix and quantity of semi-finished and…

Business Operations Analyst

Ariana Solutions

San Jose, CA

Business operations: 3 years (Preferred). Build, implement, and manage SKUs and pricing, in support of DMe launches and programs.

Term Employment "Ops Initiatives Analyst" - Symphony Support - Remote - CA


Sacramento, CA

Term employment is an employment status in which the Bank hires an individual for a job function within the Bank, receiving all the benefits of a regular status…

Systems Programmer Analyst

Mariani Packing Co.

Vacaville, CA

Functions as liaison between Mariani operations, warehouse operations, IT, and external parties by helping all stakeholders to see the business operations and…

Business Intelligence Analyst – Revenue Operations


Pleasanton, CA

Experience with Marketing, Sales, or Services operations and systems preferred. We define, design, build, and maintain self-service dashboards, reports, and…

Purchasing & Inventory Specialist Analyst

Alvarado Street Brewery

Salinas, CA

This critical role primarily oversees the Materials Requirement Planning (MRP) for raw materials at three Alvarado Street Brewery brewing facilities, with an…