Senior Designer Customer Platform @ Walmart - San Bruno, CA

Job Overview

4 months ago

Senior Designer Customer Platform

Walmart - San Bruno, CA

Position Summary...

What you'll do...

About the Team

The Walmart Design team creates experiences and designs the websites, tools, and mobile solutions for millions of customers and associates. As a part of the Product Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world’s largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you’ve been looking for.


As a Senior Designer on the Walmart Customer Platform team you'll be designing omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores.


You’ll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.


You’ll sweep us off our feet if you have...

  • A strong design aesthetic that brings together brand expressions and systems thinking. You practice universal design and believe in inclusion.

  • A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.

  • A strategic mindset and a system thinking approach to taking the complex and make it simple.

  • Ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.

  • Experience facilitating Design Thinking in your cross-functional teams.

  • Comfort with ambiguity and ability to motive teams and partners.

  • Find joy in leading by doing. You inspire, coach, and contribute to our team culture.

  • A self-starter mindset who is well organized and always looking to improve things.


You’ll make an impact by:

  • Designing at the highest level of craft for a broad population of Walmart customers.

  • Leading a program of work and collaborating seamlessly with cross-functional partners through delivery.

  • Creating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.

  • Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.

  • Engaging the design research team at the right points during the design process to ensure the right insights inform the work

  • Rapid prototyping and experimenting in a fast-paced environment.

  • Multitasking across different projects and adapting to changing priorities.

  • Creating scalable experiences in partnership with our Design System team.

  • Working with our Design System team to expand the component library.

  • Championing the Design Thinking philosophy throughout the business.

  • Communicating effectively with kindness and empathy.

  • Collaborating seamlessly with cross-functional partners.

  • Staying up to date with the latest trends, in and out of retail.


Preferred qualifications:

  • Degree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 years of experience in product design.

  • Have a fantastic portfolio of elegant design solutions.

  • Excellent written and verbal communication.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.


Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.


Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor Degree and 2 years design experience OR Masters Degree and 1 year design experience OR 4 years design experience.
1 year experience designing front-end user experience solutions for mobile applications on major smartphone platforms (for example, Android, iOS).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Designing front-end user experience solutions for consumer software development using modern web technologies (for example, AJAX, Ruby on Rails, strong HTML/CSS skills), Developing user experience solutions with agile methodology, eCommerce, Software Design

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Similar Jobs

Social Strategist

Deloitte

San Jose, CA

Within our group, we create content, communications, and experiences that engage and inspire our clients' customers to act.

Senior Product Manager - Payments

Wish

San Francisco, CA

Ability to communicate clearly and succinctly with designers, engineers and data scientists. This team is on a mission to make the checkout experience seamless…

Now Hiring Full Time Retail Coordinator Position

TJ Maxx

Walnut Creek, CA

Role models exceptional customer service. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and…

Now Hiring Full Time Backroom Coordinator Position

TJ Maxx

Walnut Creek, CA

Role models exceptional customer service. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and…

Senior Developer - Python

SAP

Palo Alto, CA

Participate in the entire cycle of product development, from first ideas and brainstorming sessions to continuously delivering improvements based on customer…

Senior Software Developer - Knative OSS - Opportunity for Working Remotely Palo Alto, CA

VMware

Palo Alto, CA

While focused on the upstream OSS community, we also collaborate with VMware product and infrastructure teams to bring the benefits of Knative to VMware and…

Senior Product Manager - New Mobility Platforms

Ford Motor Company

Palo Alto, CA

Make data-driven decisions through rapid iteration, experiments in market, and learning through feedback from real customers.

Retail Supervisor Now Hiring Full Time

TJ Maxx

Dublin, CA

Role models exceptional customer service. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and…

Product Development Technologist

TAT HUI FOODS PTE LTD

Marina, CA

Responsible for product labeling updates to meet customer and regulatory requirements. Work with designer and QA to resolve quality and technical issues…

Electrical Engineer II

Mizuho OSI

Union City, CA

Excellent customer focus with a high sense of urgency. May assign work to designers, technicians, or temporary workers as necessary.

Digital Integration and Implementation, Senior Manager

PRICE WATERHOUSE COOPERS

San Francisco, CA

Possessing working experience in implementing out of box and custom policies using API gateway product, Cloudhub and customer hosted deployment, tttp, JMS, DB,…

Digital Integration and Implementation, Senior Manager

PRICE WATERHOUSE COOPERS

San Jose, CA

Possessing working experience in implementing out of box and custom policies using API gateway product, Cloudhub and customer hosted deployment, tttp, JMS, DB,…

Digital Integration and Implementation, Senior Manager

PRICE WATERHOUSE COOPERS

Sacramento, CA

Possessing working experience in implementing out of box and custom policies using API gateway product, Cloudhub and customer hosted deployment, tttp, JMS, DB,…

BrightDrop Lead HMI Designer

General Motors

Palo Alto, CA

Work with digital designers, industrial designers, and hardware engineers to create and evaluate product concepts. Drawing and graphic skills in 2D and 3D.

Designer

Sam's Club

San Bruno, CA

Experience designing compelling experiences for large, customer-facing properties. Work autonomously but seek out and welcome feedback from senior designers and…

Content Designer, QuickBooks Live

Intuit

Mountain View, CA

You are a designer who works with words. Deep partnerships with amazing designers and engineers make every day a learning experience.

UX Designer

Amazon.com Services LLC

Sunnyvale, CA

1+ years of experience solving problems for customers or organizations. You must simultaneously be pragmatic and a visionary translating business needs into new…

UX Designer

SAP

Palo Alto, CA

Facilitate collaboration with product designers on the team and other stakeholders. Manage and provide mentorship to junior and peer designers.

CCG Analyst

Deloitte

San Francisco, CA

Employ passion around customer strategy, digital design, marketing, communications, and platform development. Cross-channel customer engagement strategy, design…

Product Designer I - UI/UX

Course Hero

Redwood City, CA

You'll be responsible for designing projects that span across LitCharts and CliffsNotes (another Course Hero company) while collaborating with our product and…

BrightDrop Lead UX Designer

General Motors

Palo Alto, CA

Work cross-functionally with HMI designers, prototypers, industrial designers, and engineers to create and evaluate new product concepts.

Sr. Content Strategist - Remote

McAfee

San Jose, CA

You have a high-level, holistic, and human-centered view of content’s role in the customer experience and can articulate the importance of content in how a…

Dental CAD/CAM Designer

MICRODENTAL LABORATORIES

Livermore, CA

\*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continued employment.\**.

Adobe Stock Web Development Engineer

Adobe

San Francisco, CA

Adobe Stock is a leading online marketplace for digital assets that provides designers and businesses access to hundreds of millions of high-quality, curated,…