IT Project Manager @ Computer Courage - Emeryville, CA

Job Overview

14 days ago

IT Project Manager

Computer Courage - Emeryville, CA

Job Description


Computer Courage is a small Managed IT Services provider in the SF Bay Area. We have an amazing team of talented technical staff and are currently looking to hire an IT Project Manager to help support and improve our services. The IT Project Manager will coordinate and manage Computer Courage IT projects, as well as assist with analysis and consulting on client technology.


This job does not require full technical subject expertise from the start, it requires organizational skills, communication skills, and a willingness to learn a working familiarity with the technologies we service (computers, networks, cloud applications, etc.). We will provide training and education on the technical components.


Responsibilities

  • Plan, manage, and review IT projects for customers
  • Manage and report on project budgets, timelines, and scope
  • Assist with project proposals and estimates
  • Plan, oversee, and review technical details of server setups, cloud migrations, network configurations, office moves, and other IT projects
  • Coordinate with customers, technicians, management, and vendors
  • Perform cloud account reviews and analysis on SaaS services like Google Workspace and Microsoft 365
  • Assist with assessments, evaluations, and reports for clients
  • Manage and update technical documentation
  • Manage and improve our current PM systems and procedures

Qualifications and Skills

  • Strong customer service, communication skills, and writing skills
  • Strong organizational skills - ability to manage many threads and timelines at once
  • Confidence with technical terms and concepts, willingness to learn new technical subjects
  • 3+ years experience in the IT or related industry
  • Bachelor’s degree or equivalent experience
  • Strong documentation skills and attention to detail
  • Must be eager to work hard, to learn many new skills, solve problems, and work carefully in a fast paced environment

Bonus Skills

  • Prior experience at a Managed IT Services Provider and/or as IT Project Manager
  • Proven technical knowledge of SaaS management such as Google Workspace and Microsoft 365
  • Experience with technical documentation or writing

Compensation and Benefits

  • Salary dependent on experience
  • Full time position with overtime pay
  • Partial to full remote work opportunity
  • Company health insurance plans
  • 401k Retirement plan with employer matching
  • Paid time off and sick leave
  • Personalized workspaces (stand or sit, etc.)
  • Friendly, innovative team members and work environment
  • Opportunities for education, certification, and career development
  • Work with a small, friendly, close-knit team
  • Snacks and drinks, periodic company meals and events

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