Spa Receptionist (Full-Time) @ Four Seasons - Austin, TX
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At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate and enthusiastic individuals to join our team and help us meet our objective of being recognized as the company that manages the finest hotels, resorts and residence clubs wherever we are located.
Four Seasons Hotel Austin is seeking a Spa Receptionist to join our dynamic Spa Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
Are you excited about delivering the best Spa experience to our guests? This position may be the perfect fit for you! The Spa Receptionist welcomes guests and handles all inquiries by being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule. Spa Receptionists anticipate, customize, and service guest’s needs before being asked and are knowledgeable about all available menu options. As our hotel is open 24/7, 365 days a year, we expect our spa receptionists to be flexible in working mornings, evenings, weekends and holidays.
- One to two years’ experience working in a customer service role preferred
- Strong communication skills
- Ability to be a quick problem solver
- Work authorization in the United States
- Complimentary stays at Four Seasons Worldwide
- Holiday, vacation, and sick pay
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary dry cleaning of employee uniforms
- Discounted parking and public transportation options
- Medical, dental, and vision insurance
- 401k participation with a company matching program
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